As a Customer Service Manager for Slack, your task is to make our customers successful. This is a fast-paced, demanding role that is not for the faint of heart or meek of disposition.
We take customer service seriously. This is not some mindless low-level job, but a position we consider essential to the team's success. We have a healthy roster of high profile companies — like Medium, Buzzfeed, Typekit, Rdio, thatgamecompany and Lonely Planet — that rely on Slack for their day-to-day communication and we want to provide the best service we possibly can.
NICE TO HAVES
Tiny Speck is a San Francisco-based company founded by core members of the original Flickr team. Our principal investors are Andreessen Horowitz and Accel Partners. Our mission is to make people's working lives easier, simpler, and more enjoyable.
Slack is a new platform in development by Tiny Speck. Slack, in one sentence: All your team communication in one place, instantly searchable, and available wherever you go. It launched in Feb 2014.
Compensation is competitive and includes equity.
Tiny Speck is an equal opportunity employer.