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System Administration


2013-06-12 20:17


At Basho we believe in delivering quality products, services and support. Our Client Services team has worked hard to establish an exceptional reputation.

About the Role

As a Client Services Engineer you will work with Software Engineers and Operations staff at Silicon Valley startups, Fortune 100 companies, and other leading organizations around the globe.

You should be someone with a software engineering and/or systems administration background that is looking for a new challenge. You should have a strong aptitude for troubleshooting as you will be investigating complex issues that may never have been seen before. Digging in to the source code or evaluating a network stack to understand how things work, or why things aren’t working, should sound fun to you.

Above all, you should be an enthusiastic team player who can communicate well, and are eager to learn and to help others.

We are specifically looking for people in the US Mountain and Pacific timezones. This is a remote position (USA) or can be based out of our San Francisco office. No matter where you work from, you'll have opportunities to travel, meet, and work with some of the brightest minds in cloud and distributed computing.


  • Become an expert on our products.
  • Work directly with customers and the community to solve development & operational issues.
  • Research, identify, reproduce and document product bugs.
  • Share your knowledge with others: documentation, webinars, demo apps, training, meetups, etc.
  • Think outside your role. Invent new ways to improve our company and products.

To Be Successful

This is a demanding role. To be successful you should be:

  • Someone who takes pride in producing quality work.
  • Someone who can gracefully navigate stressful situations.
  • Competent in Linux/Unix system administration.
  • Fluent in at least one of: Erlang, Javascript, Java, PHP, Python, or Ruby.
  • Someone who enjoys training and helping people.
  • The ability to communicate complex ideas with simplicity and clarity.

Bonus Points

  • A DevOps expert (Chef, Puppet, Ansible, etc)
  • Experience with large production deployments.
  • Passionate about distributed systems or functional programming.
  • Involvement with other Open Source projects
  • Experience with data-storage (SQL, NoSQL, Graph, “big-data”).
  • Experience with writing / editing technical documentation.
  • A Github account
Application Info

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US Mountain and Pacific TZ

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