At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are hiring engineers to help us unify the world's sales calls and emails into one beautiful workflow.
We’re looking for our first non-founder (read: big shoes to fill in delivering exceptional support!) customer support executive in the U.S.. This person will work directly with customers via email, phone, chat, and screen sharing to not only resolve any issues customers have but also be a sounding board for complex workflow or sales related challenges our customers have.
The ideal candidate will be both technical (Computer Science background) and also have a deep understanding or willingness to learn the craft of sales to provide high-level strategic advice to customers.
This position reports into the Manager of Customer Support.
BONUS SKILLS / ATTRIBUTES
WHY WORK WITH US?