Deliver incredible experiences to Stripe users.
As a member of the Support team at Stripe, you'll work with Stripe’s users from fledgling start-ups to Fortune 500s, including companies like Lyft, TED, WolframAlpha, and the Electronic Frontier Foundation. You'll work with a highly collaborative and mutually supportive team to help people building their business with Stripe make the best use of what we have to offer, then use those interactions to influence what we build next.
Stripe gets a lot of praise from developers because we make their job easy when it comes to building paid products. The Developer Support team interacts with developers using Stripe more than anyone else at the company, so your role will have a significant impact on what Stripe is known for and values most. Our work is measurable and has a significant impact on our goal to increase the GDP of the Internet. When we do our job well, people all over the world are able to launch and grow their businesses on Stripe.
The team work both from San Francisco and remotely from various locations in the US. We're currently looking to hire people within the US, UK, Canada, France, Germany, Ireland, or within our offices based in Dublin.
The Developer Support team understands the fundamentals of programming incredibly well and will eagerly jump into others' code no matter how unfamiliar things seem at first glance. You will do everything from explaining technical concepts about Stripe's services, to building and debugging integrations with customers, to producing and improving guides that help customers solve particular problems and be successful with Stripe. Interacting with users through email, IRC, or face-to-face, you will essentially be a facilitator for developers of all levels who are looking to make Stripe work for them.
If you enjoy hacking on code and are a fast researcher, strong writer, and are enthusiastic about helping others build mission-critical products with Stripe, we want to hear from you!
We're looking for people who:
We're currently looking to hire people within the US, UK, Canada, France, Germany, Ireland, or within our offices based in Dublin.