URL

http://www.everbridge.com

Headquarters

United States

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Category

Network Security

Posted

2015-08-31 21:09

Description

About the position

Everbridge is the leading critical communications platform trusted by corporations and communities of all sizes to connect the right people for real-time collaboration and response. Connecting more than 100 million people and internet-enabled devices, the company assures that secure, compliant communications are delivered and confirmed, whether locally or globally. Everbridge was recently named one of the Boston Business Journal’s “Best Places to Work” for 2015!

Responsibilities:

  • Collaborate with Architects, Developers, DBA, Application, Security, and NOC teams on designing scalable and highly available network infrastructure platforms
  • Engage in all aspects of building and maintaining the production infrastructure and service
  • Ensure proper security, monitoring, alerting, and reporting for network infrastructure
  • Troubleshoot and resolve production issues
  • Help drive the capacity planning process
  • Help develop and maintain processes, tools, and documentation in support of production
  • Participate in the evaluation of new software, hardware, and infrastructure solutions
  • Work non-traditional hours when necessary, including a rotating on-call pager duty schedule

Required Skills and Experience:

  • Previous experience operating in a NOC or Technical Operations/Site Reliability environment
  • Solid background in network operations and security maintenance
  • Strong knowledge of IPv4/6 routing and dynamic routing protocols (OSPF, BGP)
  • Detailed understanding of ethernet switching and related protocols (802.1q, 802.1d/w/s & 802.1q-2005, 802.3ad)
  • Experience with secure firewall and dynamic site-to-site IPsec VPN deployments
  • Load balancing and maintenance of high availability network services on local and global scales (F5 BIG-IP LTM/GTM)
  • Proficiency with Cisco IOS/NX-OS, Juniper JUNOS, and related hardware device families (Cisco Catalyst/Nexus/ISR/ASR, Juniper routing/switching platforms, Brocade Vyatta SDN)
  • Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail
  • Independent and self-directed work ethic when participating in a collaborative environment
  • Dedicated commitment to service availability and quality customer experience
  • Ability to communicate clearly in written and verbal mediums

Preferred Skills and Experience:

  • Familiarity with ITIL/ITSM processes
  • Agile/Kanban/Lean methodologies applied to IT/Operations workflow
  • Practical knowledge of BGP traffic engineering and DDoS mitigation techniques
  • Experience deploying highly scalable and fault-tolerant network services within public cloud infrastructure
  • Solid background in UNIX/Linux operating system and security maintenance (especially Ubuntu and Debian GNU/Linux)
  • Email transport software and deliverability management concepts (Postfix/Sendmail and derivative commercial MTAs, SPF, DomainKeys/DKIM, IP reputation)
  • Infrastructure monitoring and trending software (Nagios, Cacti, Graphite, Logstash/commercial ELK stack derivatives)
  • Competency in operating VoIP and traditional TDM telephony infrastructure (FreeSWITCH w/ SIP, T1/DS3/OC3 PRI)
  • Experience with deployment/configuration automation and software-defined infrastructure management techniques (PXE/TFTP-based kickstart/preseed, Puppet/Razor, Chef, Ansible)
  • Rackmount and blade server hardware and software maintenance, including all appropriate best practices (Dell rackmount, HP C7000 blade chassis)
  • Datacenter facilities management (electrical power, HVAC, cable distribution plant)
  • Awareness of network operations community culture and current events

About Everbridge

At Everbridge, you will quickly see why we were recently named one of the Boston Business Journal’s “Best Places to Work” for 2015. We offer a fast-paced working environment where teamwork is the norm, accountability is demanded, creativity is encouraged, and achievement is rewarded. Whether celebrating key milestones or building camaraderie, employees across the globe share in our collective successes.

Everbridge provides a unified critical communication suite that helps clients be better prepared, make better decisions, and respond quickly and confidently during disruptive events. When an incident happens, whether it’s a natural disaster or an IT service outage, we automate communications to ensure that the right messages get to the right people at the right time. Widely recognized by analysts as the market leader, Everbridge solutions are trusted by clients in all major industries and government sectors to connect with over 50 million people around the world.

With a deliberate focus on expanding our global reach, Everbridge’s offices are strategically situated in California and Massachusetts, as well as the United Kingdom and China.

Everbridge, a proven leader as evidenced by market share and industry recognition, offers the richest functionality and mobility, engineered to be exceptionally easy to use, manage, and scale. We have been the trusted provider of critical communications during recent major events, such as the Boston Marathon Bombing, Hurricane Sandy, and the Colorado Floods, helping our clients not just protect property but also save lives.

We continue to expand our employee base globally to support our year-over-year, top quartile growth. With over ten years of history pioneering the marketplace, our 300+ employee base is a healthy mix of vital core contributors along with an infusion of innovative and fresh perspectives from our newest team members.

Everbridge offers a fast-paced working environment where teamwork is the norm, accountability is demanded, creativity is encouraged, and achievement is rewarded. Whether celebrating key milestones or building camaraderie, employees across the globe share in our collective successes.

Everbridge’s seasoned management team provides the company’s strategic vision and focus on achieving and solidifying customer satisfaction, product innovation, and sustained growth. Collectively, the team brings to Everbridge years of experience in senior management positions in high-growth entrepreneurial companies and established organizations both private and public, ranging from start-ups to Fortune 1000.

Everbridge is an Equal Opportunity Employer. We encourage Minorities, Females, Disabled, and Veterans to apply.

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