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System Administration


2015-08-18 07:22


As a Site Reliability Engineer at ReactiveOps, your primary goal will be to ensure our client’s applications are available, fast, and secure. Our clients need the best service, support, and products, and we need you to help us deliver.


At ReactiveOps, we offer two main products: DevOps consulting and managed operations. Through DevOps consulting, we write infrastructure automation, migrate to high-availability solutions, and craft Docker/CoreOS microservices architectures for our clients. You’ll work directly with clients to ensure their goals are met through automation, analysis, and infrastructure configuration.

Via managed operations, we act as our client's “outsourced, in-house DevOps team”, on top of AWS and other cloud vendors, as best meets our client’s needs. You’ll manage globally load balanced AWS installations, cross-datacenter replication on different vendors, or within client’s data-centers.

No matter the product, we take a DevOps-centric approach with our clients - we believe that we provide amazing service and our clients get the best value when we work closely together. We integrate task trackers (Pivotal, Trello, Asana), chat (Slack, Hipchat), and source control (github) into our own workflow through careful and clever use of automation, giving our clients the ability to contact us like they would with an internal DevOps team but without an operational burden on us.

You’ll work with virtualization and container technologies like Docker, CoreOS, Kubernetes, OpenStack, Vagrant, and Ansible. You will setup and automate high availability data clusters (MySQL Galera, PostgreSQL replication, Redis cluster, ElasticSearch clustering, Memcached, MongoDB etc.), application instances for technologies like Ruby-on-Rails, Django, Node, and Scala (to name a few). You'll engineer management, orchestration, monitoring, and alerting for fleets of instances. If you’ve ever wanted to work at a scale that few companies do, you’ll find the right challenge here at ReactiveOps!

We all work from home and have a “Remote First” culture. We are a Results-Only Work Environment, have a transparent and public technical ladder, minimum vacation policy and unlimited time off, and require healthy work-life balance. We pay 100% of individual and family health insurance premiums, participate in 401k match and have been bootstrapped and profitable since our founding. All employees participate in quarterly profit sharing, and we all get together for periodic all-expenses-paid retreats.

We're hiring across experience bands from mid to senior levels.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


  • Perform DevOps-focused consulting work for diverse clients
  • Create and maintain system architecture, design, and automation
  • Pair with other SRE/SAs, mentor junior staff
  • Release and maintain open-source software and projects
  • Author blog posts and participate in the community by going to meetups, conferences, etc. as a ReactiveOps representative
  • Manage availability and performance problems for clients; automate resolution to prevent re-occurrence


  • Proficient in Ruby, Python, or JavaScript
  • Significant experience with config management or automation frameworks like Chef, Puppet, or Ansible
  • 4 years maintaining production infrastructure on a Linux environment
  • Intermediate Ubuntu system administration skills
  • Strong DevOps experience and client service skills
  • Ability to participate in on-call/pager rotation as necessary


  • 5-8 years maintaining high volume, distributed production infrastructure and microservices/Docker architectures
  • Superior DevOps mentality and client service skills
  • Strong Ubuntu system administration skills
  • Deep experience debugging, profiling, upgrading Ruby on Rails, NodeJS, or Python applications and application servers
  • Previous database administration experience
  • Demonstrated public accomplishments via open source, speaking, blogging, etc.
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