Marketade, an 8-person distributed digital agency, is looking for a senior user experience researcher and designer to join our team.
This is a new, flexible role driven by an expanding client workload. It's a great fit if you're looking for big impact, constant learning, and project/skill diversity.
We're particularly interested in UX unicorns who can 1) do both research and design, 2) bring Lean UX methods to enterprise projects, and 3) mentor, train and lead others.
Full-time hours About half our team and clients are in the greater DC area, so we have some preference for candidates in DC/MD/VA. That said, our workflow is almost entirely remote, and we’re very open to candidates from anywhere in the US. You should generally be available during our core working hours of 10am to 4pm ET Hourly rate pay structure
You should have in-depth experience with:
All major qualitative and quantitative UX research methods, including usability testing, card sorts, tree tests, interviews, personas, heuristic evaluations, field studies, surveys and A/B testing Identifying the most important research questions and the best research methods to answer them Sketching, wireframing and prototyping across a wide range of industries and platforms — including plenty of mobile projects Information architecture and interaction design Developing UX strategies that align with business goals and KPIs You should also have some experience — or at least interest — in other UX unicorn facets like visual design, content strategy, and front-end coding.
Beyond UX, we do lots of work in SEO/SEM, conversion rate optimization, and web analytics — and we take a holistic approach that connects these to our UX work. Bonus points if you have experience in these related areas.
In this role you will:
Focus on about 3 projects at a time yet gain exposure to all 10+ of our ongoing client projects — across travel, financial services, e-commerce, non-profit and health care Define UX strategies and help identify the best research methods and tactics to support them; communicate frequently with clients and gain buy-in Roll up your sleeves and do research and design for our biggest clients and most challenging projects Give feedback and guidance on most of our UX research and design work — from recruiting screeners to card sort analysis to visual mocks Collaborate daily with our project manager, other UXers, and marketers
Your 12-month performance review could look like this:
You increased by 75% the number of successful A/B experiments we run each month by integrating Lean UX techniques. You created 12 best practice guides and led training sessions for clients on a variety of UX topics, from personas to IA research to mobile form usability. You implemented a quarterly test-measure-iterate cycle for 5 clients, that combines research, design, A/B testing and analytics; this led to 8 great case studies. You became an active, visible member of the UX community. You published in respected blogs and spoke at industry conferences and meetups. This led to 2 exciting new enterprise clients. You helped overhaul our research and design workflows by introducing more collaborative techniques.
You should generally be available during our core working hours of 10am to 4pm ET