URL

http://www.fleaflicker.com

Headquarters

United States

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Category

Customer Support

Posted

2015-08-12 13:42

Description

Description

Fleaflicker is looking for an energetic customer support specialist to provide friendly first-line support for our popular fantasy football platform.

Requirements

  • Provide friendly, timely support to customers via email.
  • Troubleshoot and exercise judgment to address customer issues.
  • Work closely with engineering teams to resolve issues quickly.
  • Make recommendations to improve service based on feature requests and bugs.
  • Develop and maintain help documentation based on customer feedback.
  • Communicate with customers on social media.

Nice-to-have

  • Experience in a customer-facing technical support role.
  • Knowledge of fantasy sports.

Employment

  • Remote-only
  • Competitive base salary
  • 20 days paid vacation
  • Flexible hours
  • Full health insurance coverage

About Fleaflicker

Fleaflicker is a fantasy sports platform. Since 2005, we have provided the most user-friendly and customizable fantasy sports experience to hundreds of thousands of sports fans.

Application Info

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Country

Anywhere

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