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Customer Support


2015-07-10 17:02


Have you or somebody you know ever dreamt of getting paid to work from your garden on your laptop, whilst chatting to a wide range of interesting people and problem solving your way through the day in a role somewhere between Question Time and The Crystal Maze? Your time with the team will be spent paintballing and barbecuing in the sun getting to know your colleagues, whilst your remaining days will take you away from the boredom of an office-confined 9-5, allowing you the flexibility to plan your day without micro-management, in the comfort of your own home, working with exciting new technologies in a structure where everybody's ideas are not only welcomed, but paramount to our success.

Rumour has it that we grow them from embryos to select the best possible levels of fortitude, compassion and Obsessive Support™, but one this is for sure; our very own Scheme Tailors™ were born to build awesome insurance solutions and have no greater desire than supporting businesses to make their schemes succeed at the highest level. There are the SAS, the red arrows and the Emperor's Royal Guard... and then there are The Scheme Tailors™.

The role involves consulting with freshly-signed clients to understand their scheme requirements and assist them with getting the product live through our cutting edge scheme building software. It doesn't stop there though; you'll help shape their scheme by making recommendations on how to best present the scheme to customers, find inventive solutions to complex mathematical algorithms and help them build a brand and website befitting of their product.

Applicants should be inquisitive, expert communicators, with OCD-like organisation, a natural comfort with computer software, a self-motivated and focussed approach to working and a background in insurance; enabling them to speak terminology like a second language.

This role is about the right attitude and person, with all levels of experience considered.

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United Kingdom


Homeworking with very occasional travel to Cambridge and client meetings.

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