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2015-06-20 17:54


HelloSign is a leading provider of eSignatures. We let users sign documents when, where, and how they want, all with the most intuitive user-interface in the industry. It is our mission to make our customers awesome and the same time create an awesome team at HelloSign!

About us:

We’ve got backing from some of the top investors in the valley, including Y Combinator, Greylock, Google Ventures, and US Venture Partners. We’ve seen tremendous growth through word-of-mouth alone and now we're taking it to the next level by launching a fully featured API, building deep integrations in other products (gmail, box, evernote, google docs), enhancing our web-application with cutting edge technology (like React.js), and building an innovative mobile-first solution. Our goal is simply to be the way people sign documents everywhere.

We are seeking an experienced and motivated operations/back-end engineer to expand our (small) operations team and continue to promote DevOps at HelloSign.


  • Cloud hosting in AWS
  • Configuration Management - Puppet + Packer
  • Development environments - Vagrant
  • Continuous Integration - Jenkins
  • Log management - ELK
  • Monitoring/Alerting - Heka, Influx, Grafana, Seyren
  • ChatOps - Hubot + HipChat
  • One command deploys


  • Are located in the US and are willing to work either remotely or in our San Francisco office
  • Will make meaningful decisions about our existing solutions and drive the software/services that support our growth.
  • Have strong opinions about how to do things, and continue molding those opinions based on your experiences.
  • Abhor performing repetitive tasks and/or stepping through inefficient processes
  • Do not take issue with attempting to script yourself out of necessity, nor with providing documentation to ensure that others can efficiently do what you do.
  • Find new technology interesting and often worth investigation, but exercise great caution before using immature solutions in production

In your first week, you will:

  • Commit to our puppet repository
  • Commit to our chatbot repository
  • Deploy updated chatbot code
  • Build and deploy AWS amis (via chatbot)
  • Deploy application code to production

In your first month, you will:

  • Add meaningful functionality to our chatbot
  • Take primary ownership of at least two of the following:
    • testing/ci
    • configuration management
    • logs, metrics, alerting, and dashboards
    • asset management/pipe-lining
    • development environments
    • operations-level security/compliance
    • workers/job queues
  • Have identified pain-points in our application stack and/or infrastructure AND have suggestions around how to fix them

By your third month, you will:

  • Help us make architectural decisions to increase availability/reliability
  • Improve system metrics visibility to Engineers and non-Engineers alike
  • Further optimize our deployment procedures so that we can get thoroughly-tested code into production even faster.
  • Want to grow the operations team more to accommodate your growing list of nice-to-have optimizations that aren't high priority, but would be so awesome to build/have.

Life At HelloSign:

  • We have rabid fans who love what we make
  • We're user-focused and product-driven
  • We're always evolving with an eye towards improvement
  • Committed to building a product people want
  • We have a well-defined culture of fun, continual learning and collaboration
  • A supportive, familial atmosphere
  • An open, airy, creative space with communal dining and lounge spaces
  • We love dogs
  • Happy hour for unwinding and partaking in shenanigans
  • A fully stocked kitchen with drinks and snacks
  • And we'll never forget your birthday!
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