Have you administered HP ALM, JIRA or IBM RTC and are looking for change? Are you a software developer or tester wanting to interact with customers and implement technical solutions? Do you have a natural ability to understand communication flow, information architecture and development processes? Does customizing and configuring complex software, managing virtual machines and integrating messaging systems leave you with a deep-seated sense of satisfaction? Join Tasktop as a Support Engineer and become an essential member of our team in helping enterprises integrate their ALM information systems using Tasktop Sync.
In the role of Support Engineer you will work directly with customers and partners to solve their problems when integrating ALM systems using Tasktop Sync. Additionally, you will work with customers to expand their integrations by defining requirements related to their ALM task repositories and information systems and designing an ALM integration solution using Tasktop Sync. Using your project management skills, organizational skills, expertise and attention to detail you will develop a strong relationship with technical counterparts within the customer organization. You will setup virtual infrastructure and software mirroring the enterprise environment to develop custom extensions and perform troubleshooting as a part of the support and deployment process. This position offers exposure to a broad range of ALM software including IBM RTC, HP QC, Atlassian JIRA, Microsoft TFS and others.
This is a telecommuting role based out of the United Kingdom for a UK company with international headquarters in Canada. Successful candidates must be eligible to work in the United Kingdom.
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