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Customer Support


2014-12-26 22:32


The Company

Recruiterbox allows companies to centralize their hiring process in one convenient software. We are rapidly growing and already used by 1,000+ companies across the globe including Lonely Planet (BBC) and US Government.

The Role

70% of our customers haven't spoken to a sales rep. They discovered Recruiterbox, wrote to our support desk, were guided and helped by a Customer Happiness Representative and happily adopted Recruiterbox. For thousands of customers like these, you will be the face of Recruiterbox. No wonder, we internally call you our breadwinner.

As a CHR, you will be responsible for:

  • Talking to our prospects and customers over email and phone, and resolve their product questions.
  • Provide online, screenshare demos to existing customers.
  • Ensure all pending queries and issues are resolved on a daily basis.

The Requirements

  • Patience and empathy
  • Skilled and eloquent in writing
  • Enjoy talking to people and help solve their problems
  • You are usually the first one to know about new features in Facebook/Whatsapp/ other tools you use

The Benefits

  • Sole point of contact to hundreds of global customers
  • Work with a passionate team, growing a global customer base
  • Competitive Market Salary
  • Work remotely anywhere in the United States
Application Info

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